Shipping policy

🚚 SHIPPING POLICY

Shipping Information

At Beauty Reserve, we are committed to delivering your order as quickly and safely as possible. We carefully package all skincare products to help ensure they arrive in excellent condition.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

📦 Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, promotional events, or holidays, processing times may be extended. If a significant delay occurs, we will notify you using the contact information provided with your order.

🚚 Shipping Time

Once shipped, orders generally arrive within:

Standard Shipping

3–7 Business Days

Expedited Shipping

1–3 Business Days (if available at checkout)

Please note that delivery times are estimates and may vary depending on your location and carrier operations.

📍 Shipping Destinations

We currently ship to addresses within the United States.

At this time, international shipping is not available.

Customers are responsible for providing a complete and accurate shipping address at checkout.

💲 Shipping Rates

Shipping costs are calculated and displayed at checkout before payment is completed.

Shipping rates may vary depending on:

  • Delivery location

  • Shipping method selected

  • Order weight and size

Occasionally, we may offer free shipping promotions. Any applicable terms will be clearly stated on our website.

📦 Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take up to 24–48 hours to appear after shipment.

❗ Delivery Delays

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Carrier service disruptions

  • Natural disasters

  • Public holidays

  • High shipping volumes

We appreciate your patience should any delays occur.

📭 Incorrect Shipping Information

Please ensure all shipping information is accurate before submitting your order.

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

📦 Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

  • Verify the shipping address provided

  • Check with household members or neighbours

  • Contact the shipping carrier directly

If you still need assistance, please contact our support team and we will do our best to help investigate the issue.

📬 Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: help.beautyreserve@outlook.com

📍 Address: 1590 Rosewood Ave, Louisville, KY 40204